| |
|
serial number
|
Name of posted officers / employees
|
Designation
|
Pay Matrix
|
Level
|
basic salary
|
|
1.
|
Mr. Anurag Sinha
|
Section Officer
|
-
|
-
|
-
|
|
2 .
|
Mr. Yogendra Verma
|
Review Officer
|
47600-151100
|
8
|
56900
|
|
3 .
|
Mr. Pankaj Kumar Sahoo
|
Review Officer
|
47600-151100
|
8
|
55200
|
|
4 . |
Smt.Poornima Sahoo |
Review Officer |
47600-151100 |
8 |
47600 |
|
5 .
|
Mr.Manoj Kumar Sharma
|
Asst. Review Officer
|
44900-142400
|
7
|
46200
|
|
| (3) |
Works performed in the section: |
| |
Complaint letters which are
received from the public and have orders for being entered and for necessary
action marked on them by higher level (Principal Secretary/Secretary/Special
Secretary level)
are entertained in Public Grievances Section-4 and proceedings for their
disposal are carried out by obtaining a nothing there upon. This section is authorised to deal with complaint letters of following departments : |
| |
|
1. |
Sugar industries and Cane Development. |
| |
|
2. |
Food and Civil Supplies. |
| |
|
3. |
Technical Education/Bussiness Education |
| |
|
4. |
Labour |
| |
|
5. |
Finance/Tax,Registration/Entertainment Tax/Institutional Finance/Banking
Deptt. |
| |
|
6. |
Public works Department |
| |
|
7. |
Estate Department |
| |
|
8. |
Energy |
| |
|
9. |
Civil Aviation Dept. |
| |
|
10. |
Home/Gopan/Prison/Visa – Passport/Home
Gaurds/Civil Defence and Political Pension |
| |
|
11. |
Vigilance |
| |
|
12. |
Higher/Secondary/Basic Education Deptt. |
| |
|
13. |
Sports Deptt./Election Deptt. |
| |
|
14. |
Planning/Cultural Affairs |
| |
|
15. |
Information |
| |
|
16. |
National Integration |
| |
|
17. |
Religious Endowment |
| |
|
18. |
Servicemen Welfare |
| |
|
19. |
Irrigation/Irrigation(Yantrick) |
| |
|
20. |
Small Scale Industries and Export Promotion,
Industrial Development/Handloom/Resham and Mining, Khadi and Gramodyog Deptt./Khadi
and village industries Deptt., Environment Deptt. |
| |
|
21. |
I.T. Eletronics |
| |
|
22. |
Tourism |
| |
|
23. |
Science and Technology/Addl. Energy Resources |
| |
Following Standards have been decided for
complaint letters which are entertained: |
| |
|
1. |
Extra ordinary delay in
payments of pensioners and retirement dues |
| |
|
2. |
Employment to dependents of
government employees dying in harness. |
| |
|
3. |
Delay in payment of balance
dues |
| |
|
4. |
Delay in providing relief to
members of family affected by natural calamity, riots and accidents. |
| |
|
5. |
Problems relating to payment
of compensation of land acquisition |
| |
|
6. |
Negligence/Partiality by
police in matters of serious crime like dowry, murder, kidnapping, rape,
atrocities on members of schedule castes. |
| |
|
7. |
Delay in providing electricity
connection and other irregularities. |
| |
|
8. |
Negligence/harassment by
police and other government employees |
| |
|
9. |
Corruption and irregularity in
distribution of loans. |
| |
|
10. |
Problems in
employment/rehabilitation of members of family displaced by land
acquisition. |
| |
|
11. |
Delay in implementation of
judicial orders/judgments. |
| |
|
12. |
Other matters as may be
directed.
|
| |
|
Sending and monitoring work of letters of following department received from
Camp office of Principal Secretary / Secretary/Special Secretaries has been
allotted to Lok Shikayat Anubhag-4 by Karyalay Gyap dated 08/11/2017 of Chief
Minister Office Anubhag-3 |
| |
|
1. |
Prantiya Raksha dal |
| |
|
2. |
Resham Vikas |
| |
|
3. |
Revenue |
| |
|
4. |
Public Works |
| |
|
5. |
Judicial |
| |
|
6. |
Culture |
| |
|
7. |
Irrigation (Engineering) irrigation and flood control |
| |
|
8. |
Homeguard |
| |
|
9. |
Small irrigation and ground water |
| |
|
|
|
| (4) |
Records maintained
by the section : |
| |
There are no files to be kept
permanently in the section. As such, after disposal of matters the deposed
files are destroyed after a certain period (3 to 4 years). |
| |
Files under
proceedings/circulation are kept department – wise in specific racks. |
| |
|
| (5) |
Procedure adopted in
dealing/disposal of matters : |
| |
Matters are
filed in the section after orders for lodging the same in Public Grievances
are given by Principal Secretary/ Secretary and Special Secretary to Chief Minister level.
Monitoring of files is done till their disposal. |
| |
Hearing/meetings for separate
matters are held on the directives of higher authorities and review meetings
of pending departmental matters are also held. |
