Uttar Pradesh Chief Minister Office, Lucknow

Works performed in the section:

Sending and monitoring work of letters of following department received from Camp office of Principal Secretary / Secretary/Special Secretaries has been allotted to Lok Shikayat Anubhag-3 by Karyalay Gyap dated 08/11/2017 of Chief Minister Office Anubhag-3

Work related to disposal of all types of references (online/offline) received from various Ministries of President's Secretariat/Vice President's Secretariat/Administrative Reforms, Directorate of Public Grievances and work related to disposal of applications/appeals received under the Right to Information Act, 2005 in connection with the above.

Work of disposal of references received online on the Jansunwai Portal by the Government of India.

Action is taken on the applications/appeals received (online/offline) from the general public under the Right to Information Act 2005 related to the following departments:

( i) Department of Revenue

(ii) Housing and Urban Planning Department

(iii) Department of Rural Development 

(iv) Urban Development Department 

(v)  Department of Medicine and Health

(vi)  Family Welfare Department

(vii)  Department of Medical Education

(viii)  Department of Panchayati Raj

(ix)  Social Welfare Department

(x)  Department of Sainik Welfare

(xi)  Backward Classes Welfare Department

(xii)  Department of Empowerment of Persons with Disabilities

(xiii)  Department of Women Welfare and Child Development 

(xiv)  Department of Minority Welfare and Muslim Waqf

(xv)  Transport Department

(xvi)  Forest Department

(xvii)  Department of Agriculture

(xviii)  Department of Agricultural Education and Research

(xix)  Department of Agricultural Marketing and Foreign Trade

(xx)  Co-operative Department

(xxi)  Animal Husbandry Department

(xxii)  Department of Secretariat Administration

(xxiii)  Dairy Development Department 

(xxiv)  Youth Welfare Department

(xxv)  Minor Irrigation Department

(xxvi)  Rural Engineering Services Department

(xxvii)  Department of Fisheries

(xxviii)  Appointments Department

(xxix)  Personnel Department

(xxx)  Excise Department

(xxxi)  Justice and Legal Advisory Department

(xxxii)  Department of Horticulture

(xxxiii) Department of Horticulture and Food Processing

(xxxiv)  Land Development and Water Resources Department

(xxxv)  Dr. Ambedkar Rural Development Department

By order of Public Grievance Section-5 dated 29-11-2018, out of the references registered under IGRS, the work of sending the references received back on the basis of “not related” category i.e. not related to the peripheral office of Basti/Devipatan/Gorakhpur/Lucknow/Ayodhya division, to the office actually related to it.

Random quality testing of reports received online from peripheral offices from IGRS references.

After random quality testing of reports received from peripheral offices in IGRS references, receiving reports through physical correspondence in respect of revived references in 'C' category and testing the same.

After random quality testing of reports received online from peripheral offices in IGRS references, work of receiving reports through physical correspondence in respect of revived references in 'CC' category from amongst the reports received in the order of revived references in 'C' category.

RTI Register, Appeal Register, Complaint Register, UO Register, General Register, Peon Book.

There are no files to be kept permanently in the section. Thus, after disposal of matters the deposit files are destroyed after a certain period (3 to 4 years)

Files under proceeding/circulation are kept department wise in specific racks.

Note:- At present all the work in the section is being done on e-office only. 

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