| (3) |
Matters dealt with in the
section: |
| |
1. |
Monitoring and disposal of
letters received in the "Janta Darshan" and during visits of Hon’ble Chief
Minister. |
| |
2. |
Dispatch and monitoring of
such applications which are received from the common people and have orders
from the Hon’ble chief minister and higher officers. (Principal
Secretary/Secretary) of CM Secretariat. |
| |
3. |
Monitoring and disposal of all
kinds of letters received from H.E. the President/Home minister Govt. of.
India and from different ministers of Govt. of India, Administrative
Reforms, Public Grievances and ministry of pension. |
| |
|
| (4) |
Records to be maintained in
the section: |
| |
1. |
Photocopy of such applications
received from common people which have time bound order by Principle
Secretary/Secretary on behalf of Hon’ble chief minister |
| |
2. |
Dispatch Register of general
references ordered by the principal Secretary/Secretary on behalf of Hon’ble Chief
Minister. |
| |
3. |
Un official Register |
| |
4. |
Dispatch register related
with Right to information Act 2005 |
| |
5. |
Issue Register. |
| |
6. |
Recipt Register of
departmental files/references. |
| |
7. |
Dispatch Register of letter
received from the President Secretariat. |
| |
8. |
Dispatch Register of letters
received through different ministers (excluding P.M. office) of Govt. of
India. |
| |
9. |
Attendance Register. |
| |
|
| (5) |
Procedure to be adopted for
dealing the matters: |
| |
1. |
Such
reference form the common people ordered by the Principal
Secretary/Secretary on behalf of Hon’ble Chief Minister which require no
report/answer are entered in the register and sent in original for disposal to
the concerned officer/Head of Dept. of the Govt/Division/District Level. |
| |
2 |
Such
application from the common people in which time bound orders have been
given by the principal Secretary/Secretary on behalf of Hon’ble Chief Minister are
entered in the computer and sent to the concerned officers/Head of
Department of the Govt./Division/District level for necessary action and for
the monitoring of such time bound references regular reminders are sent to
the concerned officers. Photocopy of such references as maintained as
records and on the basis of complains report received in continuation of
such time bound references disposal of said reference by computers is done
through the officer-in-charge of the section Beside monitoring work of
certain references is also done as per orders. |
| |
3. |
Applications concerning
to the President's Secretariat, department of Personnel, Public Grievances and Ministry of
Pension and other Ministries (excluding P.M. office) of Govt. of India are
entered in the register and sent in original to officers/Head of Departments
related to Govt./Division/District level for disposal. |
| |
4. |
Action on applications
received under R.T.I. Act, 2005 is taken as follows: |
| |
|
a. |
The
applications received under R.T.I. Act are marked/transferred to the
concerned officers/Head of Dept. of the Govt./Division/District level with
view that the required information shall be made
available to the applicant by them under R.T.I. Act. A copy of letter is also sent
to the applicant for the purpose that the applicant himself may get the
information from the concerned officer of the department. |
| |
|
b. |
Regarding the above
applications marked/transferred under Right to Information Act 2005 if the
applicant submits an appeal to the Chief Minister office due to non-receipt
of the desired information from the concerned department within time, then
the applicant is again informed to submit his appeal to the appellate
officer of the concerned department. |
| |
|
c. |
The hearing notice received
from the State Information Commission is submitted to the Public Information
Officer through the officer incharge and the above notice is sent to the
concerned department with the direction that the public information officer
of the said department should appear with necessary documents on the fix
date and time for hearing in the State Information Commission and should
give the desired information to the applicant/should clarify his stand. |
| |
5. |
'Janta Darshan' is organized at the residence of the hon'ble. Chief Minister
by public grievance section –2.After marking the orders with the help of
senior research officer/research officer as per instructions of the higher
offices of C.M. Secretariat all the
letters received in the 'Janta Darshan', are sent to the
concerned sections of Chief Minister Secretariat for dispatching them to the
concerned officers/departments. |
| |
|
| (6) |
Useful
legal provisions |
| |
Public grievance section – 2 deals with the disposal of official works and
duties allotted to it as per Uttar Pradesh work (distribution) rules – 1975
and according to distribution of work among sections/departments of Uttar
Pradesh secretariat |
| |
|
| (7) |
Budget
and its utilization |
| |
No budget has been
allotted to public grievance section – 2. |
| |
|
| (8) |
Aids/welfare programmes and details of its beneficiaries. |
| |
No Aids/welfare programmes are being conducted
in public grievance Section
– 2. |
