| (3) |
Matters dealt with in the
section: |
| |
1. |
Dispatch , Monitoring and Disposal of letters received from the general public during the “Janta Darshan” of Hon’ble Chief Minister and the visit of Hon’ble Chief Minister . |
| |
2. |
Public Grievance Section-2 organizes "Janta Darshan" at the residence of Hon'ble Chief Minister. The letters received during "Janta Darshan" are sent/transferred to the concerned officers/department heads at the Government/Divisional/District level through the Jansunwai Portal/by post as per the prescribed system. |
| |
3. |
Sending letters signed by senior officers to the departments allotted to Public Grievance Section-2 (1. Agricultural Production Commissioner Branch, 2. Housing and Urban Planning, 3. Horticulture and Food Processing, 4. Tourism, 5. Agriculture, 6. Agricultural Marketing and Foreign Trade, 7. Agricultural Education and Research, 8. Information, 9. Dairy Development) to the concerned departments. |
| |
4. |
The work of sending, monitoring and disposal of such applications received from the general public on which there are orders of the Hon'ble Chief Minister and senior officers of the Chief Minister's Office (his Additional Chief Secretary / Principal Secretary / Secretary) through the Jansunwai portal as per the prescribed system. |
| |
5. |
Work related to quality testing of references received on Jansunwai portal, action/dispatch related to single 'C' category and 'CC' category letters as per the prescribed system. |
| |
|
| (4) |
Records to be maintained in
the section: |
| |
1. |
Preserving/weeding the references sent through Jansunwai portal within the prescribed time limit. |
| |
2. |
Settlement of cases related to Right to Information-2005 / Settlement of cases of Hon'ble Uttar Pradesh Information Commission. |
| |
3. |
Maintenance of acknowledgement/relevant register/logic of letters/references sent in original to various administrative departments and heads of departments for necessary action. |
| |
4. |
Attendance Register |
| |
5. |
Non-official registers. |
| |
|
| (5) |
Procedure to be adopted for
dealing the matters: |
| |
1. |
Letters received from Janta Darshan / Chief Minister's residence / by post, ordered by Additional Chief Secretary / Principal Secretary / Secretary / Special Secretary / Joint Secretary / Deputy Secretary / Under Secretary on behalf of Hon'ble Chief Minister, such references of the general public in which report / reply is not required, are recorded in the register/ Jansunwai portal and sent online/ in original form to the concerned officers/ department heads at the Government / Division / District level as per the prescribed system for disposal of the case. |
| |
2 |
Action for timely disposal of appeals received from Hon'ble Information Commission on the applications received under the Right to Information Act - 2005 is conducted under the provisions of the Right to Information Act - 2005 and its relevant Rules / Government Orders. |
| |
|
| (6) |
Useful
legal provisions |
| |
Public grievance section – 2 deals with the disposal of official works and
duties allotted to it as per Uttar Pradesh work (distribution) rules – 1975
and according to distribution of work among sections/departments of Uttar
Pradesh secretariat |
| |
|
| (7) |
Budget
and its utilization |
| |
No budget has been
allotted to public grievance section – 2. |
| |
|
| (8) |
Aids/welfare programmes and details of its beneficiaries. |
| |
No Aids/welfare programmes are being conducted
in public grievance Section
– 2. |
