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Uttar Pradesh Chief Minister Office, Lucknow

Government of Uttar Pradesh, India

Public Grievance Section-1

1. Name of Section:- Public Grievance Section-1
2. Administrative Setup : Detail of Officers/employees posted

serial number

Name of posted officers / employees

Designation

Pay Matrix

Level

basic salary

1.

Mr. Ram Jiyavan Chaudhary

section Officer

76200-11-11-208700

11 

80900

.

Mr. Sarjan Babu Srivastava

Review Officer

67700-11-11-208700

11

88400

.

Mr. Musheer Uddin

Review Officer

67700-11-11-208700

11

85800

4.

Mr. Surendra Kumar Pradhan

Review Officer

47600-8-8-151100

8

58600

5.

Mr. Sunil Kumar Mishra

Review Officer

47600-8-8-151100

8

58600

6.

Mrs.Pratima Dube

Review Officer

47600-8-8-151100

8

47600

.

Mr. Rajendra Kumar

Asst. Review Officer

44900-7-7-142400

7

49000

.

Mr. Avnish Kumar

Asst. Review Officer

44900-7-7-142400

7

49000

3. Matters Dealt with in the Section
  a. Disposal and monitoring work of letters addressed to Ho’ble Chief Minister/His Excellency the Governor received by post from all the divisions of Uttar Pradesh.
  b. Work regarding preparation of monthly/quarterly progress report and other related information’s of Public grievance department/directorate.
  c. Monitoring and disposal of all letters received from the Ho’ble Prime Minister’s office.
   
4. Records to be maintained in the section
  a. Keep up the receipt register regarding letters references despatch to various administrative department and head of department.
  b. Keep up the references/letters received from Hon'ble Prime Minister Office acknowledgement and receipt register regarding to it.
  c. Disposal of application received under various consistent section of Right to Information Act, 2005 and file related to thereof.
   
5. Procedure to be adopted for disposal of matters:-
 

Four different types of Proformas   are prescribes for forwarding and different stages in which necessary instructions ager given to Principal Secretary/Secretary and Head of departments.

   
6. Useful legal provisions:-
 

On the basis of orders issued by the government from time to time and Secretarial Manual and Rules of Business.

   
7. Budget and its utilization:-
  No budget has been alloted.
   
8. Aids/welfare programs and details of its beneficiaries :-
  No Aids/Welfare programs are being conducted in public grievance section-1
   
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